Managed Services Engineer

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CoDev

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

CoDev is a B2B workforce and managed services company that builds, staffs, and operates secure, offshore teams for software development, cloud/DevOps, AI/ML operations, customer support, back-office, and go-to-market functions. It offers flexible engagement models including individual experts, dedicated teams, co-managed teams, and fully managed services, and provides HR, IT/security, equipment, and on-site support to ensure rapid integration, cost savings, and long-term retention for enterprise clients.

📋 Description

• Serve as a Tier 3/4 escalation point, responsible for triaging and resolving critical P1-P2 incidents. • Architect and manage cloud environments in AWS, including designing and implementing VPC, Security Groups, NACLs; configuring and optimizing EC2, RDS, NLB/ALB, and WAF; and hardening IAM policies. • Administer and secure Microsoft 365 environments, configure and maintain Conditional Access Policies, Autopilot, Defender for Endpoint, and device compliance rules in Intune/Entra ID. • Manage Exchange Online hygiene and security. • Configure and maintain a variety of networking equipment, including SonicWall, Fortinet, and Ubiquiti firewalls. • Implement and manage secure connectivity with WireGuard/S2S VPNs and VLANs. • Manage TLS/PKI lifecycles and implement email security protocols like SPF, DKIM, and DMARC. • Develop and maintain scripting baselines and fixes using PowerShell and Bash. • Keep SOPs, asset inventories, and configurations current and well-documented. • Lead and execute end-to-end projects from initial design and planning through implementation, cutover, and final documentation.

🎯 Requirements

• 5-7+ years of experience in a Managed Service Provider (MSP) or multi-tenant environment, with sustained Tier 3/4 ownership. • Expert-level proficiency in at least three of the following domains: AWS networking and IAM • Microsoft Entra ID, Intune, and Autopilot • Windows Server and Active Directory • Firewalls and VPN technologies • Microsoft 365 and Exchange Online administration • Expert proficiency with PowerShell and a solid understanding of Bash scripting. • Familiarity with Git for version control is required. • Proven track record of delivering at least 3 end-to-end projects, with a focus on comprehensive design, implementation, and documentation. • Excellent written communication skills, including meticulous ticket hygiene, detailed change plans, and thorough Root Cause Analysis (RCA) reports. • Strong command of English language, TOEFL minimal score 100+. • Ability to match US Time (Eastern) Zone M-F

🏖️ Benefits

• Employee benefits packages