LearnOps Community Manager

🕒 4 days ago

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Cognota

11 - 50 employees

Cognota is the first and only LearnOps® platform for corporate Learning and Development teams.

📋 Description

• Manage the LearnOps Academy — maintaining our micro certifications and comprehensive LearnOps certification, responding to learner inquiries, and launching one new micro credential per month based on trending industry topics. • Build and execute enablement strategies that power scalable learning and content creation across the organization, for customers, and for partners. • Play a key role in growing and engaging the world's first LearnOps Community, working alongside industry experts and Chief Learning Officers from leading global organizations. • This role balances creative direction, strategic thinking, and hands-on execution. You will work closely with Customer Success, Sales, Marketing, Product, and our CEO to define and build our community and enablement ecosystems.

🎯 Requirements

• Post-secondary graduate of an education, instructional design, communications, or similar program. • Excellent verbal and written communication skills — thoughtful, direct, and kind. • Strong ability to manage stakeholder relationships and work cross-functionally. • Self-starter who takes initiative, solves problems, and thrives in a fast-paced, high-energy environment. • Analytical mindset — comfortable using data to inform and refine strategies. • Detail-oriented with a love for documentation — for yourself, your team, and the community. • Comfortable working in an outcome-based, collaborative, and transparent environment. • Familiarity with HubSpot for managing learner communications, enrollment workflows, and reporting. • Familiarity with one or more Learning Management Systems (LMS) and comfort administrating learner programs, issuing certifications, and managing course content.

🏖️ Benefits

• Medical, dental, vision, and extended health coverage from day one — no waiting period. • Unlimited vacation days. • Monthly "You Days" when the whole company gets the day off to recharge and focus on themselves. • Paid time off on your birthday to celebrate and enjoy a day just for you. • Professional development opportunities through access to internal mentors and a large library of learning content. • A flexible, remote-first way of working.

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