Operations Manager

Job not on LinkedIn

🔥 19 hours ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 16%

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Logo of CoinsPaid

CoinsPaid

201 - 500 employees

Founded 2014

₿ Crypto

💳 Fintech

🛍️ eCommerce

💰 Initial Coin Offering on 2021-08

Crypto • Fintech • eCommerce

CoinsPaid is a cryptocurrency payment service provider based in Estonia that specializes in offering a comprehensive range of crypto payment solutions for businesses. This includes a payment gateway, business wallet, and OTC desk, enabling companies to process transactions in various cryptocurrencies securely and efficiently. CoinsPaid stands out for its focus on lowering transaction fees, enhancing security through blockchain technology, and promoting financial inclusion by making crypto payments accessible to a global audience.

📋 Description

• Own product configuration in production, including active features, available assets and flows, operational parameters, and limits • Coordinate deployments and releases, confirm operational readiness, and bridge product delivery with real usage • Configure the product for clients and markets, including feature availability, limits, thresholds, and parameters • Implement and validate fee configurations and maintain a history of changes • Manage asset and transaction configuration and enable or disable flows based on operational or market conditions • Apply jurisdictional and compliance-driven restrictions in collaboration with Compliance • Monitor transaction performance, configuration correctness, and asset/feature availability • Detect anomalies early and escalate them with a clear assessment of business impact • Maintain configuration governance and ensure changes are intentional and traceable • Work directly with the Head of Product Operations to take operational ownership of high-priority processes • Build the operating model for Product Operations from the ground up

🎯 Requirements

• Senior-level experience (5+ years) in operations, product operations, or a comparable operational role • Hands-on crypto or blockchain industry experience is required • Understanding of crypto assets, wallets, transactions, and custody flows in practice • Experience working with production configuration in regulated environments • Track record of building processes where none existed • Ability to prioritize an operational backlog without close supervision • Clear, structured written communication • Based in the EU and available to work fully remote • Familiarity with configuration/feature-flag tooling and BI or dashboarding tools preferred • Exposure to AML/compliance-adjacent workflows preferred • Experience in payments/banking business preferred • Experience in technical pre-sales or technical product consultancy in a B2B software business preferred

🏖️ Benefits

• Benefit Bar – up to €230/month • Flexible monthly budget for sports, mental health, coworking, home office, or medical-related expenses • Fully remote work from almost anywhere • Optional offices and relocation support • Flexible, async-friendly environment • Budget for courses, certifications, and professional development • Language learning support • Cross-team learning and knowledge sharing • Medical insurance or reimbursement depending on location • Access to mental health support • Financial support for important life events • Merch shop with rewards system • Team offsites and company events

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