Sales Support Manager

🕒 April 22

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CommandLink

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

☁️ SaaS

🔐 Security

Telecommunications • SaaS • Security

CommandLink is a company that offers a unified platform for managing IT networks and security services. Their platform integrates network design, deployment, and management, including SD-WAN, SASE, cloud phone systems, and collaboration services. CommandLink focuses on enhancing IT infrastructure by providing advanced security features and centralized control through their proprietary ITSM (IT Service Management) solution. With services such as analytics, monitoring, alerting, and support, CommandLink aims to streamline IT operations and improve organizational efficiency. Their solutions are designed to cater to the IT needs of large enterprises globally, emphasizing security and high performance with guaranteed uptime.

📋 Description

• Prepare, adjust, and process orders to keep deals moving forward without delay. • Manage quoting, bandwidth serviceability checks, and vendor tool submissions with precision. • Build, update, and refine Excel-based proposals and light financial models that help partners make decisions. • Act as an extension of the Director by monitoring and managing their inbox, handling in-flight requests, and keeping communication flowing. • Serve as the Director’s stand-in during channel events, PTO, or company functions—ensuring nothing slips through the cracks. • Anticipate needs, solve problems proactively, and bring order to complexity in a high-volume sales environment. • Takes on additional responsibilities and projects as needed to support the success of the team and organization.

🎯 Requirements

• Knowledge of telecom and network services; experience with a global network service provider is a plus. • Familiarity with channel sales, partner dynamics, and the indirect sales model. • Strong Excel skills (formulas, pivot tables, financial modeling basics). • Comfort with vendor quote tools and general business systems. • Exceptional organization, detail orientation, and ability to juggle multiple priorities. • A proactive, resourceful, “own the outcome” mentality. • Ability to work U.S. business hours reliably.

🏖️ Benefits

• Room to grow at a high-growth company • An environment that celebrates ideas and innovation • Your work will have a tangible impact • Flexible time off • Fun events at cool locations • Employee referral bonuses to encourage the addition of great new people to the team