
11 - 50 employees
⚽ Sports
👥 B2C
Sports • B2C
Community Sports Partners is a Mississauga-based operator of premium turf fields, gymnasiums, and community sports programs. They offer year-round indoor and outdoor facilities for soccer, rugby, field hockey, basketball and other sports, with professional-grade turf, LED lighting, bleachers, and full amenities. The organization runs youth and adult programs and leagues (SportStars, HoopStars, Mississauga Soccer, Volleyball Mississauga), manages facility rentals and tournament/training bookings, and provides an online booking system and the RecRivals app to view real-time availability and manage reservations. Primary locations include Applewood Heights and Gordon Graydon in Mississauga, Ontario.
🔥 14 hours ago
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11 - 50 employees
⚽ Sports
👥 B2C
Sports • B2C
Community Sports Partners is a Mississauga-based operator of premium turf fields, gymnasiums, and community sports programs. They offer year-round indoor and outdoor facilities for soccer, rugby, field hockey, basketball and other sports, with professional-grade turf, LED lighting, bleachers, and full amenities. The organization runs youth and adult programs and leagues (SportStars, HoopStars, Mississauga Soccer, Volleyball Mississauga), manages facility rentals and tournament/training bookings, and provides an online booking system and the RecRivals app to view real-time availability and manage reservations. Primary locations include Applewood Heights and Gordon Graydon in Mississauga, Ontario.
• Plan, write, build and send email and SMS campaigns promoting facility time, pickup games, registration opportunities and offers • Segment audiences by location, sport, expressed interest, booking history and engagement • Build and improve welcome, lead follow-up, incomplete-booking recovery, reminder, repeat-booking and win-back flows • Write clear English copy and adapt brand assets into mobile-friendly emails • Check audiences, dates, time zones, prices, links, personalization and suppression rules before launch • Monitor delivery failures, bounces, complaints and opt-outs; maintain consent records and healthy lists • Test messaging, timing, offers and customer journeys; report enquiries, bookings, repeat participation, revenue and engagement metrics • Maintain accurate availability, dates, time slots, capacity and approved pricing for sports facilities • Respond to sports-space enquiries, recommend availability, prepare approved quotes and follow through booking and payment confirmation • Maintain the sales pipeline, document customer commitments and pursue renewals or repeat bookings • Coordinate with operations before promising availability or exceptions; escalate issues outside authority • Create and maintain pickup-game listings with location, time, capacity, pricing and player instructions • Monitor registrations and fill levels and use targeted outreach to fill places • Coordinate with local hosts and venue contacts • Manage player questions and waitlists and communicate approved changes • Identify low-enrolment games, host gaps or venue problems and escalate cancellation, refund or safety decisions • Track attendance, feedback and repeat participation to improve future games • Learn inventory, customer journeys and operating processes; audit campaigns and establish follow-up and QA routines • Own the campaign calendar and sales pipeline and improve priority automations and pickup-game coordination
• Practical experience building email campaigns and automations • Hands-on SMS experience • Strong written and spoken English for North American customer conversations • Confidence following up with leads, explaining an offer and asking for the booking • Strong attention to detail with schedules, prices, customer records and competing deadlines • Experience with a CRM and an email/SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or comparable tools • Comfort using spreadsheets and reports to understand conversion, bookings and campaign performance • Dependable communication and willingness to own the next action until an issue is resolved • Availability to work evenings and weekends in Toronto/Eastern time • Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is helpful • Completion of the Culture Index survey • Completion of the Criteria GAME assessment in English
• Remote from Latin America • Expected variable commissions of US$500–US$1,000 • Evening and weekend work schedule agreed before hiring • Commission terms agreed before hiring
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