Account Manager, SMB

November 7

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CompanyCam

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SaaS • Construction

CompanyCam is a software platform designed specifically for contractors to manage their job site documentation. It provides tools for photo and video capture, annotations, in-app communications, and collaborative features that allow teams to document and track job progress in real-time. The platform supports integrations with other software and offers AI-powered actions to generate reports and organize information. CompanyCam is widely used across various trades, helping professionals keep projects organized, maintain accountability, and effectively communicate with teams and clients.

51 - 200 employees

Founded 2015

☁️ SaaS

💰 $30M Series B on 2021-10

📋 Description

• Lead the growth and expansion of our current customer base by identifying and securing upsell opportunities. • Educate customers on the benefits of upgrading to a higher tier or adding more users to enhance their experience with CompanyCam. • Proactively meet with customers to understand their current processes and identify business challenges. • Perform product demos to showcase features and solutions to potential customers. • Partner with CSM’s to identify growth opportunities within accounts. • Create a pipeline of opportunities and maintain reliable forecasts to ensure consistent growth. • Listen to customer feedback to help inform product and marketing strategies. • Support customer inquiries regarding their accounts, collaborating with CSMs to ensure customers are educated on how to best utilize our platform.

🎯 Requirements

• 1+ of experience in account management, sales, and customer success, or a similar revenue-generating roles. • Experience in SaaS or a technology preferred, particularly if you’ve worked with a high volume of SMB accounts. • Experience with Salesforce is a plus. • Excellent written and verbal communication skills, with the ability to build strong customer relationships and effectively convey product value. • The ability to prioritize value over features, always focusing on how your solution will solve customer challenges and meet their needs. • The ability to close deals and ask for commitment from customers with confidence. • A growth-mindset, with a focus on learning, embracing challenges, and continuously improving. • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

🏖️ Benefits

• uncapped commission • meaningful equity • paid time off • flexible work arrangements