IT Service Technician, IT Administrator

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🕒 March 28

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CompiPower GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

IT-Lösungen und IT-Security ist die Kombination, mit der wir Unternehmen zur Seite stehen und gemeinsam erfolgreich die Digitalisierung bestreiten.

📋 Description

• You handle pre-qualified support tickets that cannot be resolved by our Direct Support (remote and on-site at the client) • You resolve software, network, and server issues within our clients’ systems (remote and on-site at the client) • You perform installations and configuration changes at the client that are outside of projects (remote and on-site at the client) • You support the Direct Support team with technical challenges and incidents they cannot resolve on their own • You take responsibility for documenting IT systems and any changes you make to them

🎯 Requirements

• Completed technical training with relevant professional experience • You are well versed in common server and network technologies such as Windows Servers, firewalls, and patch management solutions • You can manage IT projects from assessment through planning and execution to successful completion • A systematic approach to challenges is natural to you and you maintain an overview even in difficult situations • Communication is one of your strengths and you can remain calm in crisis situations • You enjoy learning something new every day • You can take responsibility, have a friendly demeanor, and are customer-oriented • You hold high standards for the quality of your work • You are a team player

🏖️ Benefits

• Regular training & certifications – We invest in your development and actively support you in expanding your expertise. • Family-like and appreciative working atmosphere – With us you’re not a number, but part of the team. • Regular team events – Battle Kart, joint events and more! • Mobile work after onboarding – Once you’re familiar with the role, you can occasionally work remotely, giving you flexibility while keeping the team spirit in the office. • Free drinks & snacks – Coffee, water, fruit and light refreshments are available at all times. • Health support – We contribute to your gym or sports membership to help you stay fit. • Meyer Menü – Healthy & tasty lunch – You can conveniently order lunch via Meyer Menü; we contribute to the costs to support your daily nutrition. • Corporate Benefits – Because we want to give back – benefit from a wide range of discounts and special offers for your leisure time and everyday life. • Your ideas matter – Contribute actively to product development if you wish. • Strong team support – We stand by each other and tackle tasks together. • Regular feedback & development discussions – Because your opinion is important. • Modern working environment in a growing IT company – We shape the future together. • Top work equipment – Height-adjustable desks & modern hardware make your workday easier. • Varied responsibilities – No day is the same; boredom is not an option.