comrce group
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🤝 B2B
eCommerce • SaaS • B2B
comrce group is a software hub dedicated to optimizing the e-commerce experience for online retailers. With innovative solutions like Billbee for order processing, Replyco for helpdesk management, Amainvoice for Amazon accounting, and VentoryOne for inventory management, comrce provides a comprehensive set of tools to streamline operations and scale e-commerce businesses. The company supports over 24,000 users and employs more than 75 staff members, emphasizing customization and reliable technology to enhance online retail success.
Head of Customer Success
Job not on LinkedIn
🔥 9 minutes ago
🗣️🇩🇪 German Required
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comrce group
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🤝 B2B
eCommerce • SaaS • B2B
comrce group is a software hub dedicated to optimizing the e-commerce experience for online retailers. With innovative solutions like Billbee for order processing, Replyco for helpdesk management, Amainvoice for Amazon accounting, and VentoryOne for inventory management, comrce provides a comprehensive set of tools to streamline operations and scale e-commerce businesses. The company supports over 24,000 users and employs more than 75 staff members, emphasizing customization and reliable technology to enhance online retail success.
📋 Description
• Develop the Customer Success strategy and scale the team • Lead a growing team across four SaaS solutions in e-commerce • Responsible for operational management and ensuring efficient processes • Integrate newly acquired companies as part of acquisitions • Responsible for cross-functional projects and change initiatives
🎯 Requirements
• Several years of experience in a senior or leadership role in Customer Success, Support, or Account Management at a SaaS company • Expertise in the e-commerce sector • Experience leading remote teams • Entrepreneurial mindset and experience working with KPIs and OKRs • Ideally, experience with integration, internationalization, or other cross-functional growth projects • Fluency in German and English
🏖️ Benefits
• 30 vacation days • 100% remote with flexible working hours • Hardware provided to your preference • Company bike scheme (JobRad) • Monthly €50 voucher selection via emplu • Professional development opportunities • Company pension scheme • Employee savings contributions (Vermögenswirksame Leistungen) • CSR donation budget • Up to 3 months of remote work within the EU per year
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