Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Customer Service Representative, German-speaking – Streaming Service
October 17
🗣️🇩🇪 German Required
Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
📋 Description
• Assist viewers through phone and/or chat regarding their inquiries • Provide account and application support to viewers namely about software functionality • Provide technical support and troubleshooting of system configurations and network settings • Provide accurate and real-time answers to viewers’ inquiries • Contribute to creating brand engagement for our Client
🎯 Requirements
• Are native or proficient in German (C2) and fluent in English (B2) • Are passionate about the entertainment and media industry • Demonstrate excellent communication skills coupled with empathy and team spirit • Are familiar with digital streaming services and devices • Have a positive and can-do attitude
🏖️ Benefits
• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs) • Competitive salary and performance bonus • Remote work in Portugal • Bring-a-friend (referral) bonus opportunities • Full paid training on the company and the project you'll be working on • Career development programs
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