Customer Service Representative I

🔥 7 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. • Identify customer needs to ensure the customer is provided complete and accurate information. • Process required transactions via mainframe or web-based applications. • Submit research requests in a concise yet accurate manner. • Maintain a thorough knowledge of the company and client programs, policies, and technology. • Communicate effectively in a warm and empathetic manner. • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. • Provide support to other positions/operations in cases during heavy workloads or absences.

🎯 Requirements

• Must reside in Florida to be considered • Must be at least 18 years of age or older. • Must have a High School Diploma, or equivalent. • Must be able to submit to a background check and drug test. • Must be able to work shift Monday-Friday from10am – 7pm

🏖️ Benefits

• Remote - Work From Home • Full-time Employment with Benefits day one including paid Holidays. • Paid Training- Training ONSITE for 1 week then 100% remote.