Senior IAM Infrastructure Administrator

🕒 April 14

🇺🇸 United States – Remote

💵 $110k - $143k / year

⏰ Full Time

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Administer and support the Ping (ForgeRock) Identity Platform (AM, IDM, DS, IG) • Install, configure, and maintain IAM environments across development, QA, and production • Manage identity infrastructure including Access Management (SSO, MFA, federation) and Directory Services (LDAP, replication, tuning) • Monitor system performance, availability, and capacity; implement proactive improvements • Troubleshoot and resolve IAM-related issues across infrastructure, application, and integration layers • Configure and maintain Authentication trees/journeys, OAuth2, OpenID Connect, SAML integrations, Policy enforcement and access controls • Support high availability and disaster recovery (DR) configurations • Work closely with DevOps teams to implement CI/CD pipelines for IAM deployments • Perform patching, upgrades, and security hardening of IAM systems • Maintain system documentation, runbooks, and operational procedures • Ensure compliance with security policies and regulatory requirements.

🎯 Requirements

• 10+ years of experience in Identity and Access Management (IAM) • 5+ years of hands-on experience with Ping (ForgeRock) (AM, IDM, DS preferred) • Strong experience with LDAP directory services and schema design • Experience in SSO, Federation, and Identity protocols (SAML, OAuth2, OIDC) • Experience administering Linux/Unix systems • Familiarity with web/app servers (Tomcat, Nginx, Apache) • Experience with scripting (Shell, Python, or similar) • Understanding of networking fundamentals (DNS, load balancing, SSL/TLS) • Experience with monitoring tools (Splunk, Prometheus, etc.) • Strong troubleshooting and performance tuning skills. • Experience with containerization and orchestration (Docker, Kubernetes) preferred. • Familiarity with cloud platforms (AWS, Azure, GCP) preferred. • Security certifications (e.g., CISSP, CISM) or ForgeRock certifications preferred.

🏖️ Benefits

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one. • Retirement Savings: Robust programs to help you secure your financial future. • Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more. • Career Growth Opportunities: Paths for advancement within a global organization. • Paid Training: Learn while you earn with award-winning learning platforms. • Paid Time Off: Competitive PTO packages to help you recharge. • Great Work Environment: Join an award-winning culture that values diversity and inclusion.