Commissions Manager

Job not on LinkedIn

🔥 14 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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ConnectWise

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Administers monthly, quarterly, and annual commission calculations, ensuring accuracy, timeliness, and compliance with approved compensation plans. • Partners with Sales, Revenue Operations, Finance, HR, Legal, and Payroll to support the commissions process. • Maintains commission-related data across Salesforce, Captivate IQ, and other reporting systems. • Audits bookings, quota attainment, accelerators, credits, adjustments, clawbacks, and exceptions to ensure payout accuracy and integrity. • Prepares commission statements, payout files, accruals, reconciliations, and management reporting. • Analyzes commission trends, attainment patterns, plan effectiveness, and cost of sales to identify risks and improvement opportunities. • Supports annual and in-year compensation planning, including incentive plan design, modeling, testing, documentation, rollout, and maintenance within the CaptivateIQ platform. • Builds and configures commission plans in CaptivateIQ, including eligibility rules, quota and attainment logic, accelerators, tiers, splits, credits, adjustments, clawbacks, and payout calculations. • Translates approved compensation plans and business requirements into scalable models, workflows, statement views, and calculation logic. • Serves as the primary point of contact for commission inquiries and dispute resolution. • Improves commission processes through automation, documentation, controls, and scalable workflows. • Ensures commission practices comply with company policies, internal controls, employment agreements, and applicable regulations. • Acts as SME on commissions and sales compensation-related inquiries. • Identifies and recommends process improvements to reduce risk and increase operational efficiency. • May coach, mentor, and review the work of other team members

🎯 Requirements

• Bachelor’s degree in finance, Accounting, Business, Economics, or related field, or equivalent business experience. • 5+ years of relevant experience in sales compensation, commissions administration, finance operations, revenue operations, sales operations, or a related analytical role. • Preferred: Experience supporting commission plans in a software, SaaS, technology, or recurring revenue environment. • Preferred: Hands-on experience with Captivate or a similar incentive compensation management platform. • Preferred: Experience with Salesforce, NetSuite, or similar CRM/ERP systems. • Preferred: Experience supporting global sales teams and/or multi-currency commission plans.

🏖️ Benefits

• Onsite/Hybrid/Remote depending on location • 0-10% travel may be required • May require flexible working hours