Senior Renewals Manager

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🔥 11 hours ago

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NetBox Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

NetBox Labs is the commercial steward of open source NetBox, a leading platform for operating, automating, and securing networks and infrastructure. It offers products like NetBox Cloud and NetBox Enterprise, designed to serve as a network source of truth, facilitating network automation, configuration management, and data integration for organizations. With a focus on user community and open-source development, NetBox Labs aims to simplify network management and drive efficiency in network operations.

📋 Description

• Own the commercial conversation on transactional and mid-market renewals end to end: quote, uplift, negotiation, signed order. • Co-lead the commercial side of Strategic and Enterprise renewals with our CSMs, who remain the relationship owner and in the room. • Define and continuously improve how renewals run across our auto-renew, partner, and direct customer types. • Turn a good but inconsistent set of practices into one clear, documented process that scales across the team. • Own the renewal timeline end-to-end so nothing slips: kickoff, quote, negotiation, signature, close. • Make our renewal forecast something leadership can trust week to week. • Own the data hygiene forecasts depend on: clean dates, stages, risk signals, and renewal outcomes captured consistently. • Generate quotes and order forms for every renewal. • Drive the paperwork: send, track, and confirm signed orders back, on time. • Reduce manual renewal work everywhere you can: order form generation, system sync, risk flagging, reminders.

🎯 Requirements

• You've built or run a renewals or revenue operations motion before, ideally in B2B SaaS. • You can lead a commercial conversation. You're comfortable presenting a renewal, holding the line on uplift, and working through pricing objections. You own the number on the renewals you run. • You're fluent in a CRM and a customer success platform. We use HubSpot and Pylon; deep experience with either is a plus, and the ability to pick up new tools quickly is a must. • You think in systems. Handed a messy, manual workflow, your instinct is to make it clean, documented, and repeatable. • You're comfortable with data. You care about hygiene, you can build a forecast, and you notice when the numbers don't add up. • You can automate. You don't need to be an engineer, but you reach for tooling to kill repetitive work, whether that's templates, syncs, or light no-code automation. • You're organized and dependable. Renewals live and die by follow-through, and you're the person who doesn't let things slip. • You partner well and stay in your lane: you own the renewal, the AE owns expansion, the CSM owns the relationship and value.

🏖️ Benefits

• Offers Equity • Offers Bonus