Renewal Account Manager

Job not on LinkedIn

November 18

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $60.9k - $74k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Content Conspiracy

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B2B • Media • Marketing

Content Conspiracy is a creative copywriting and design agency. The company specializes in producing a wide range of content and design services that help brands stand out and make their voices heard. Their offerings include copywriting and editing for various purposes such as annual reports, brand stories, and web copy, along with creative content and design services like logo and identity design, infographics, and web design. Content Conspiracy also provides training and learning design services through customized workshops and business communication training. The company, agile and remote, operates in Bengaluru, Mumbai, and Boston, catering to a wide variety of clients worldwide.

2 - 10 employees

🤝 B2B

📱 Media

📋 Description

• Oversee and manage the quarterly and annual renewal portfolio and quota for the designated territory. • Maximize renewal value, renewal rates, on-time renewals and uncover growth opportunities during the renewal cycle by working closely with the sales team. • Identify churn risks, develop strategies and execute "save plans" in collaboration with Account POD to mitigate churn and drive high renewal rates. • Engage customers a minimum of 120 days in advance of renewal. Build on-going customer cadence and relationships while ensuring high customer satisfaction. • Develop and execute win-win negotiation strategies, prepare renewal quotes and proposals, and address customer questions and objections. • Maintain accurate renewal forecasts in Salesforce ensuring opportunity, quote, close plans are accurate, up-to-date, and compliant with internal policies and practices. • Work effectively with cross-functional teams, including Sales, Customer Success, Finance, and Legal. • Develop an understanding of the software product, its use cases, licensing models to articulate the value proposition effectively to customers.

🎯 Requirements

• Minimum of four (4) years of renewal sales experience in a Software (ideally SaaS) company. • Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts. • Strong time management and organizational skills • Assertive self-starter comfortable working in a fast-paced dynamic environment. • Possess a collaborative spirit and the ability to work effectively with others as part of a broader, cross-functional team. • Experience using Microsoft Office or Google Apps (e.g. Microsoft Excel or Google Sheets).

🏖️ Benefits

• Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)