Senior Director – Ecosystem, ISV Integration Strategy

🕒 May 8

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ControlUp

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

ControlUp is a global technology company specializing in digital employee experience (DEX) platforms. It provides IT teams with real-time visibility, actionable insights, and automated remediation tools to enhance the digital workplace. ControlUp's solutions cover end-to-end visibility, monitoring for VDI & DaaS, patch management, and risk mitigation across various desktop environments and applications, aiming to optimize IT operations and improve user experience.

📋 Description

• Define and own ControlUp’s ISV integration strategy across priority ecosystems • Identify and prioritize strategic ISV partners based on customer needs, market trends, and product synergies. • Establish a clear framework for evaluating build vs. partner vs. buy decisions related to integrations. • Develop and maintain multi-year ecosystem roadmaps aligned with ControlUp’s platform vision. • Drive key integration initiatives from concept through delivery in partnership with Product and Engineering leadership • Partner closely with Product Management and Engineering to align integration strategy with ControlUp’s product roadmap. • Bring deep expertise in product development and strategy to influence architectural decisions, including API design, extensibility, and platform capabilities • Ensure integrations deliver meaningful customer outcomes and align with broader platform capabilities. • Advocate for ecosystem-driven features, APIs, and developer experience within core product development. • Build robust, data-driven business cases to support integration investments, partner prioritization, and resource allocation. • Define success metrics and ROI frameworks for ISV integrations, including impact on adoption, retention, and expansion. • Guide executive decision-making with clear trade-offs, financial modeling, and strategic rationale. • Partner with Finance, Product, and GTM teams to ensure alignment between investment priorities and business outcomes. • Work across Product, Engineering, Sales, Business Development, and Marketing to operationalize integration priorities. • Serve as the central point of coordination for ISV-related initiatives within the Office of the CTO. • Enable go-to-market teams with clear positioning, messaging, and value propositions for key integrations. • Where applicable, mentor and scale a small but high-impact team over time • Build and maintain senior-level relationships with strategic ISV partners. • Collaborate on joint solutions, co-innovation opportunities, and technical alignment. • Drive partner engagement from early exploration through execution, including joint planning and delivery. • Represent ControlUp in partner-facing and industry forums. • Stay ahead of trends in enterprise IT ecosystems, including ITSM, DEX, endpoint automation, and security platforms. • Provide thought leadership internally and externally on the role of integrations and ecosystems in driving customer value. • Influence ControlUp’s long-term platform and ecosystem vision. • Translate market insights into actionable integration and partnership strategies.

🎯 Requirements

• 15+ years of experience in enterprise software, with a strong focus on product strategy, product development, integrations, or platform ecosystems. • Deep technical background with strong understanding of modern software architectures, APIs, and integration frameworks. • Proven experience influencing product roadmaps and platform strategies, working closely with product management and engineering teams • Demonstrated ability to build compelling business cases, including financial modeling and ROI analysis, to drive prioritization and executive decision-making. • Experience working with or within ecosystems such as ITSM, endpoint management, observability, or security platforms. • Strong executive presence with the ability to engage both internal stakeholders and external partners. • Ability to operate at both strategic and tactical levels in a fast-paced environment.

🏖️ Benefits

• Global : You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person. • Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment. • Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged. • True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.