Banking Service Technician II

🔥 5 hours ago

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Logo of Convergint

Convergint

10,000+ employees

🔐 Security

🤝 B2B

🏢 Enterprise

Security • B2B • Enterprise

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Troubleshoot, repair, and perform preventive maintenance on banking security equipment including security camera, access control, alarm systems, banking drive-up equipment, vaults, safe deposit boxes, and ATMs • Install equipment and services/supports existing customers by responding to service calls • Act as a mentor to less experienced staff using technical knowledge and skills • Troubleshoot and repair various systems and equipment • Respond to customer service calls, scheduled maintenance calls, and emergency service calls • Identify potential project challenges and assist in implementation of strategies to minimize deviations from estimated costs and deadlines • Communicate with team members consistently to improve overall operations

🎯 Requirements

• High School/GED or equivalent experience • 5-7 years in electronic security industry • Previous construction experience including some level of electrical or a low voltage background • CT Journeyman / Low Voltage License • RI alarm system license • Relevant trade designation (e.g. Electrician) - Preferred • Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation - Preferred • Experience with Axis / Bosch / DMP / Lenel / Software House - Preferred

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave

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