Senior Director of Revenue Operations – Business Analytics

🕒 January 17

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Convoso

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

🤝 B2B

B2B • AI • Sales

Convoso is a leading sales platform that leverages AI-powered call center dialer software to enhance sales performance. The company focuses on providing robust solutions for outbound and inbound sales, allowing businesses to automate workflows, improve compliance, and increase engagement. By integrating seamlessly with CRM systems, Convoso empowers sales teams to achieve higher conversion rates and meet their growth targets through efficient communication strategies.

📋 Description

• Build & Run a Predictable Revenue Engine • Design and operate the core GTM processes, metrics, and rhythms that drive predictable bookings, retention, and expansion • Own pipeline health, forecast accuracy, and stage consistency across the funnel • Improve conversion rates, stage velocity, and execution discipline through data-driven insights • Align GTM Teams Around One Operating System • Ensure Marketing, SDR, Sales, Customer Success, Onboarding, and Product operate with shared definitions, metrics, and expectations • Drive alignment on ICP, segmentation, lead qualification, routing, SLAs, and service tiers • Own Revenue Data, Analytics & System of Truth • Build and maintain a unified revenue data model across the full customer lifecycle • Partner with BI/Data Engineering to integrate CRM, marketing, product usage, billing, support, and finance data • Establish and maintain consistent KPI definitions and data-quality standards • Enable automated and self-service reporting to reduce manual effort • Deliver Executive-Ready Insights • Develop dashboards and analysis that provide leadership with real-time visibility into ARR, NRR, churn, expansion, pipeline, and productivity • Proactively surface risks, trends, and opportunities—before they become problems • Support board materials, strategic planning, and OKRs with accurate, trusted data • Translate complex data into clear, actionable insights for senior leaders • Improve GTM Productivity & Execution Quality • Identify and systematize early warning signals for pipeline risk, forecast quality, and customer health • Partner with Enablement to improve onboarding, training, and execution quality • Analyze activity-to-output relationships to improve rep and CSM productivity • Support territory design, quota setting, capacity planning, and compensation inputs • Own RevOps Systems & Scalable Infrastructure • Own the RevOps tech stack, CRM, integrations, and automation • Reduce tool sprawl and simplify workflows across the GTM lifecycle • Drive automation and AI use cases that improve efficiency and predictability • Support expansion readiness, new segment launches, and GTM experimentation • Cross-Functional Leadership & Influence • Act as a strategic and operational partner to Sales, Marketing, CS, Product, and Finance leaders • Influence behavior, process adherence, and data-quality standards across teams • Lead and develop RevOps resources (direct or dotted-line) as the function scales

🎯 Requirements

• 7–10+ years of experience in Revenue Operations, GTM Operations, Business Operations, or Analytics in B2B SaaS • Experience operating in a scale-up environment • Proven track record improving forecast accuracy, pipeline quality, and execution consistency • Deep understanding of GTM funnels, sales processes, retention, and expansion drivers • Strong analytical skills; hands-on experience with Salesforce, BI tools, and GTM automation • Experience partnering closely with Sales Ops, CS Ops, Marketing Ops, Enablement, and Data teams • Strong executive communication skills; able to simplify complexity and drive alignment • Builder mindset with a high bias for action

🏖️ Benefits

• remote work • flexibility in work arrangements • team integrity • positive persistence • continuous growth