B2B Healthcare Operations Manager

🕒 March 5

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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CookUnity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🛍️ eCommerce

👥 B2C

eCommerce • B2C • Food and Beverage

CookUnity is a meal delivery service offering a wide selection of chef-crafted, gourmet dishes delivered directly to customers' doorsteps. The company collaborates with award-winning chefs to create diverse, restaurant-quality meals that cater to various dietary preferences and lifestyles, such as keto, vegan, paleo, and more. CookUnity focuses on providing convenience and flexibility with options ranging from 4 to 16 meals per week, which can be customized or automatically selected based on the customer's preferences. The meals are delivered fresh, not frozen, ensuring high quality and taste. The company also emphasizes sustainability with its packaging solutions and seeks to reduce waste. CookUnity presents a convenient way to enjoy high-quality meals prepared by top chefs without the hassle of cooking.

📋 Description

• Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. • Translate healthcare program requirements into clear operational workflows that can be executed reliably by the Care Coordination team. • Maintain operational visibility into MTM program execution and ensure care coordination workflows remain aligned with program requirements. • Ensure healthcare operations support accurate claims submission and efficient reimbursement cycles. • Ensure healthcare operations meet regulatory, compliance, and payer requirements. • Build scalable operational infrastructure to support healthcare program growth.

🎯 Requirements

• 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management • Experience working with healthcare payers, providers, or value-based care programs • Proven experience managing frontline operational teams • Strong understanding of healthcare workflows and HIPAA compliance requirements • Demonstrated ability to translate contractual or clinical requirements into operational processes • Highly organized, detail-oriented, and execution-focused • Comfortable operating in fast-paced, evolving environments • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platforms

🏖️ Benefits

• 🩺 Health Insurance coverage • 🌅 401k Plan • 📈 We grow, you grow: Stock Options Plan granted on Day 1 • 🌟 Eligible for a bi-annual performance bonus • ⛱ PTO policy and paid sick days • 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical • 🐣 Paid Family leave • 🕯 Compassionate Leave: 3-5 days each time the need arises • 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly • 🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle • 👩🏾‍🏫 Personalized Spanish coach • 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!