Sales Engineer

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Copeland

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1921

Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.

📋 Description

• Manage and support Cargo Solutions and Cooper Atkins customers and distributors across Ecuador, Colombia, Peru, and Brazil • Support the transition of new customers into long-term business relationships, directly or through distributors • Build, maintain, and strengthen customer and distribution-partner relationships • Serve as the primary point of contact between Copeland and assigned accounts • Deliver on-site customer and distributor training programs • Support customer education initiatives and product adoption activities • Coordinate with technical support teams regarding customer quality and application requirements • Assist customers and distributors with inventory management and planning • Coordinate internal activities supporting customers and distributors • Facilitate communication among LATAM, U.S., and Asia teams regarding customer and account needs • Collaborate with Sales, Marketing, Customer Service, Operations, and Technical Support teams • Maintain customer records, sales reports, forecasts, and Salesforce data • Manage product sample inventory and forecasting with manufacturing facilities in the United States and Asia • Support trade shows, industry events, distributor meetings, and customer visits throughout the region • Develop and execute customer communication initiatives to enhance company visibility and engagement

🎯 Requirements

• Bachelor's degree in Engineering, Business Administration, Marketing, or a related field, or equivalent professional experience • Experience in account management, sales engineering, technical sales, or customer relationship management • Experience within the software, technology, HVACR, industrial, refrigeration, or related industries is preferred • Proficiency in Microsoft Office Suite • Strong customer service orientation and commitment to exceeding customer expectations • Excellent relationship-building and stakeholder management skills • Strong verbal and written communication skills in English and Spanish • Excellent organizational, follow-up, and time management skills • Self-motivated, proactive, and able to work independently • Ability to manage multiple priorities in a fast-paced environment • Willingness and ability to travel up to 70% • Portuguese proficiency is highly desirable • Customer-centric mindset • Technical aptitude and problem-solving abilities • Strong presentation and training skills • Results-oriented approach • Ability to work effectively across cultures and international teams • Strong attention to detail and accountability

🏖️ Benefits

• Flexible and competitive benefits plans • Flexible time off plans • Paid parental leave (maternal and paternal) • Vacation and holiday leave • End-to-end employee development from onboarding through senior leadership • Employee resource groups • Inclusive and belonging-focused workplace culture