Client Services Coordinator

πŸ”₯ 1 hour ago

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Logo of CORT

CORT

1001 - 5000 employees

Founded 1972

πŸ›’ Retail

🀝 B2B

πŸ“¦ Logistics

Retail β€’ B2B β€’ Logistics

CORT is a US-based furniture rental and services company that provides furniture and related services for homes, students, military members, offices, and events. It operates furniture rental and outlet sales channels, offers relocation and disaster-relief furnishing, and supports both individual consumers and business/corporate clients through services like office and event furnishing and global partner networks. The company also highlights operational standards (CORT Clean, ISO 27001) and sustainability/community programs.

πŸ“‹ Description

β€’ Facilitate the processing and closing of a rental agreement, following proper procedure and communication and follow up with appropriate departments to ensure excellent customer service. β€’ Work with Account Executives to coordinate sales efforts. β€’ Facilitate all post-delivery transactions for existing customers. β€’ Follow company and district procedures to protect store security and company assets. β€’ Knowledge of CORT's array of products when product substitutions are necessary. β€’ Interacting in a professional manner with internal employees and external customers. β€’ Work with Account Executives to coordinate sales efforts. β€’ Ability to utilize computer systems (Salesforce) to manage contact information, schedule, email communication, customer research, and internal communications. β€’ The ability to work at least forty (40) hours per week, and additional hours, as needed. β€’ Complete required productivity and tracking on a consistent and timely basis.

🎯 Requirements

β€’ High school diploma or equivalent β€’ Experience with a CRM such as Salesforce or Hubspot β€’ Experience with Microsoft office inlcuding Outlook, Word, PowerPoint and Excel (basic excel skills) β€’ Prior customer service or sales support experience β€’ Ability to work in a fast-paced envrionment with strong multi-tasking and time-management skills

πŸ–οΈ Benefits

β€’ All of the technical equipment required to perform the job β€’ Weekly Pay β€’ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date β€’ 401(k) retirement plan with company match β€’ Paid vacation, sick days, and holidays β€’ Company-paid disability and life insurance β€’ Tuition reimbursement β€’ Employee discounts and perks β€’ Opportunity to work alongside a tenured team with career growth and mentorship opportunities

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