Coupa Software
SaaS • Finance • eCommerce
Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.
Senior Sales Operations Analyst
Job not on LinkedIn
November 6
Coupa Software
SaaS • Finance • eCommerce
Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.
📋 Description
• Analyze and report on key Professional Services and Customer Success metrics including bookings, billings, backlog, pipeline health, utilization, and margins. • Develop, maintain, and enhance reports and dashboards in Salesforce and Google Sheets to provide clear, actionable insights for Value Services leadership and the wider Chief Customer Officer organization. • Support the services forecasting process, working closely with regional VS leaders to ensure accuracy and predictability. Assist in the annual and quarterly planning cycles, including capacity planning and quota setting. • Act as a subject matter expert for Value Services data in Salesforce. Ensure data integrity for all service-related opportunities, manage pipeline stages, and support the team with SFDC best practices. • Go beyond simple reporting to identify trends, patterns, and areas for operational improvement. Proactively present findings and data-backed recommendations to stakeholders in a precise and compelling manner. • Collaborate with cross-functional teams (including Sales Ops, Finance, and IT) to refine and streamline the end-to-end operational processes that support the PS team.
🎯 Requirements
• A bachelor's degree in Business, Finance, Economics, or a related quantitative field. • 4+ years of experience in sales analysis, revenue operations, financial analysis, or a similar role. • Expert proficiency in Google Sheets and Microsoft Excel, including advanced functions (e.g., complex pivot tables, array formulas, data modeling, INDEX/MATCH, VLOOKUP). • Strong, hands-on experience with Salesforce.com (SFDC), specifically in creating complex reports, dashboards, and managing opportunity/pipeline data. • Proven experience in sales analysis, including pipeline management, forecasting, and performance metrics. • Excellent analytical and problem-solving skills with meticulous attention to detail and data accuracy.
🏖️ Benefits
• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
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