List Services Coordinator

🔥 2 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Covenant House International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

Covenant House International is a nonprofit organization that provides shelter, love, and support to young people experiencing homelessness. Since its inception in 1972, it has opened its doors to over 1. 5 million youth, offering services that include crisis care, long-term support, and educational assistance. With a focus on the most vulnerable populations, including survivors of human trafficking and LGBTQ+ youth, Covenant House aims to empower young individuals to achieve stability and independence through its comprehensive programs.

📋 Description

• Partner with internal and external stakeholders to define timing, volume, segmentation, and testing needs for direct mail, digital, telemarketing, special event, and peer-to-peer campaigns • Produce campaign data files, perform quality checks, and generate segment counts for stakeholder approval • Create campaign source codes and ensure final files are properly flagged in the CRM for reporting and contact history tracking • Provide additional data production support for co-op list fulfillment, modeling, and related needs • Help develop process documentation for data file production • Collaborate with stakeholders to maintain the CRM in support of fundraising needs, including source code setup, monitoring, and upkeep • Troubleshoot data issues and work with internal partners to resolve them promptly • Help maintain a report library that supports access to historical and real-time reports, tests, and results • Contribute to how-to documentation for standard list request processes across the Covenant House federation • Run routine reports and data extracts for programs and campaigns as needed • Serve as a subject matter expert on CRM data and reporting for fundraising teams and vendors, offering best-practice guidance and exports as needed • Support data operations by following standards, policies, and procedures, and escalating needed updates to team leaders • Protect donor and client information by maintaining confidentiality • Provide ad hoc data imports and exports as needed

🎯 Requirements

• 3 years of experience in direct marketing data file production, including 2 or more years in digital direct marketing • Experience with data file production including hygiene, merge/purge, segmentation, test splits, and related activities, preferably in a marketing environment with offline channel experience • Proven experience with data conversion, manipulation, cleaning, standardization, and reporting • Familiarity with nonprofit CRMs and fundraising concepts, preferably EveryAction