Manager – Corporate Application Support Services

🔥 0 minutes ago

⛰️ Colorado, Florida – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote

💵 $87.4k - $109.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Covius

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Covius is a trusted provider of solutions, insight and technology to leading financial services companies. Our technology-enabled solutions deliver operational efficiencies, mitigate risk and empower confident, compliant decisions and borrower interactions.

📋 Description

• The Manager of Corporate Application Services leads and develops a high-performing team that supports the execution and adoption of IT Operation initiatives. • This role partners with the Service Desk and cross-functional teams to ensure projects are delivered on time and meet the needed objectives. • The Manager will also be a hands-on leader that will oversee the ongoing maintenance and enhancements for corporate level applications. • The Manager uses data-driven insights to improve performance, champion change management, and deliver measurable gains in efficiency, service quality, and team effectiveness. • Provide oversight of project activities and resolve escalated issues to support successful project delivery. • Identify opportunities for automation, drive process innovation, and implement efficient and scalable ways of working. • Provide regular project reporting to leadership and key stakeholders. • Gather and review IT related data to identify trends and areas for improvement. • Collaborate across the organization to support and refine IT processes that meet the future needs of the business. • Oversee the development and growth of the team including coaching, performance management, etc. • Travel to our various offices on a regular basis. • Perform other related duties as assigned.

🎯 Requirements

• 5+ years of experience in an IT technical role • 3-5+ years of recent experience working within a technical ticketing system (Atlassian preferred) • 1-3+ years of project management experience • 1-3 years of leadership experience with a geographically distributed team preferred • Experience troubleshooting, diagnosing, and analyzing technical issues and implementing creative and sustainable solutions. • Bachelor’s in information technology or a business discipline is preferred • Agile-related training and certification are preferred.

🏖️ Benefits

• medical • dental • vision • 401(k)