Student Advisor

Job not on LinkedIn

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $25 - $27 / hour

⏰ Full Time

⚪️ Entry-level

✨ Student Advisor

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Bertelsmann SE & Co. KGaA

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Bertelsmann SE & Co. KGaA is a global media and education company that has evolved from a small book publisher founded in 1835 into a diverse organization with over 80,000 employees worldwide. The company operates various business units, including the RTL Group, Penguin Random House, BMG, Arvato Group, Bertelsmann Marketing Services, and Bertelsmann Education Group, which offer job opportunities across about 50 countries. Bertelsmann is dedicated to fostering an equitable and inclusive workplace, encouraging personal initiative, creativity, and diverse perspectives among its workforce.

📋 Description

• Work to ensure the academic student success of Alliant’s student population enrolled in Alliant degree or certificate programs. • Perform a variety of academic advising and student service functions, including student outreach, course registration, degree audits, tuition payments and financial aid assistance. • Organize and plan work and handle multiple assignments; prioritizing them in a constantly changing work environment. • Monitor the progression of students from admission to commencement. • Ensure open lines of communication with campus departments to proactively resolve student issues and provide exceptional customer service. • Handle sensitive information necessitating considerable use of tact, discretion and judgment; exhibit a high level of professionalism.

🎯 Requirements

• Bachelor’s Degree from an accredited four-year college or university • Two (2) years of professional experience in a post-secondary institution preferred. • Proficient computer skills, in particular with Microsoft Office Suite, Campus Nexxus Student, Salesforce/Starfish or other CRM software. • Excellent customer-service skills, including sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background. • Ability to work effectively as a team player; highly motivated, focused and results oriented. • Excellent oral and written communication skills. • Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times. • Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions. • Ability to be optimistic, positive and supportive in all interactions with others. • High level of accuracy and attention to detail.

🏖️ Benefits

• Medical/Prescription • Dental • Vision • Health Care & Dependent Care Flexible Spending Accounts • Voluntary Life and AD&D • Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance • Legal Plan • Transportation Spending Account • Employee Tuition Waiver