Student Support Advisor

🔥 26 minutes ago

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DeVry University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

👥 B2C

Education • B2C

DeVry University is a private, career-focused university offering online and on-campus undergraduate and graduate degree programs, certificates, and workforce solutions. Its curriculum emphasizes technology, business, and healthcare fields (including programs in cybersecurity, software development, information technology, accounting, healthcare administration, and medical billing & coding), with services for working adults such as employer tuition benefits, military and transfer student support, and career services. DeVry also includes the Keller Graduate School of Management and highlights hands-on, career-centered learning and student support.

📋 Description

• Provide support for the new student enrollment process • Develop and validate an estimated financial plan • Maintain understanding of academic and Title IV financial aid programs • Monitor student accounts and provide guidance on financial eligibility • Proactively identify possible academic and financial obstacles • Leverage data and systems to track enrollment, persistence and graduation information • Possess knowledge of resources for informed recommendations • Ensure precise documentation of information by capturing interactions • Evaluate academic and financial situations throughout the student life cycle

🎯 Requirements

• Some college coursework required • A minimum of 1-year of exceptional customer service or prior advising experience in an education setting • Eligible to access and maintain the NSLDS system and must not be in default of Title IV Federal aid • Ability to proficiently use Microsoft Office suite (Outlook, Word, Excel, teams), internet applications, and database software systems • A work environment free of distractions and interruptions, with no conflicting responsibilities during your scheduled shift • Home office must be equipped with DSL or Cable Internet that is hardwired into a modem/router via Ethernet and provides the minimum required internet speeds (wireless, satellite or dial-up internet services are not permissible)

🏖️ Benefits

• Flexible hours including evening and rotating Saturdays • Daily attendance for first 6 weeks of training