Cresta
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
VP of Partnerships, EMEA
Job not on LinkedIn
🕒 April 14
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Cresta
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
📋 Description
• Define and execute the EMEA partnerships strategy in alignment with Cresta’s global objectives and regional go-to-market plans • Identify, prioritize, and secure strategic partnerships across system integrators, channel partners, BPOs, and complementary technology providers • Develop partner value propositions, commercial frameworks, and engagement models tailored to EMEA market needs • Establish repeatable partnership structures, playbooks, and success metrics that can scale over time • Drive partner-sourced and partner-influenced pipeline and revenue through direct execution of partner-led deals • Work closely with regional and global Sales teams to integrate partners into account planning, co-selling, and deal execution • Support partners in positioning, selling, and delivering Cresta’s solutions, including joint value propositions and customer use cases • Own and report on partner-related pipeline, deal progression, and revenue outcomes in the EMEA region • Personally lead high-value partnership discussions and complex commercial negotiations from inception through contract execution • Identify new routes-to-market and market entry opportunities via partnerships in both established and emerging EMEA geographies • Act as the primary point of contact for strategic partners in the region, managing executive-level relationships and ongoing collaboration • Partner closely with Product and Engineering to represent partner and market feedback, influencing roadmap and integration priorities • Collaborate with Marketing to develop joint go-to-market initiatives, partner messaging, and demand-generation activities • Work with Customer Success and Services teams to ensure successful partner-led deployments and long-term customer outcomes • Represent Cresta as a senior partnerships leader in the EMEA region with partners, customers, and at industry events • Maintain a strong understanding of competitive dynamics, buyer trends, and ecosystem shifts across the region • Provide strategic input to global partnerships leadership on regional insights and growth opportunities
🎯 Requirements
• 15+ years of experience in partnerships, business development, alliances, or enterprise sales within SaaS, AI, or enterprise software companies • Proven track record of personally sourcing, structuring, and closing strategic partnerships that drive revenue • Experience operating as a senior individual contributor with high ownership and autonomy in fast-growing or early-stage companies • Strong understanding of partner-led go-to-market models, including system integrators, resellers, and co-sell motions • Demonstrated ability to work effectively with C-level executives at partner and customer organizations • Strategic thinker with the ability to translate market insight into executable partnership initiatives • Highly self-directed, hands-on, and comfortable operating in ambiguous, fast-paced environments • Deep familiarity with EMEA enterprise markets and cultural nuances (regional experience strongly preferred) • Willingness to roll up sleeves and do what it takes to drive results without formal team authority
🏖️ Benefits
• We offer Cresta employees a variety of medical benefits designed to fit your stage of life • Flexible vacation time to promote a healthy work-life blend • Paid parental leave to support you and your family
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