Patient Coordinator, Dental

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CrewBloom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Manage the client's hygiene department’s schedule to maximize efficiency and productivity. • Contact patients to schedule dental work with hygienists and doctors. • Assist in keeping the hygiene department’s schedule full and running smoothly. • Ensure that patient costs are discussed and agreed upon before appointments. • Confirm appointments quickly and keep the schedule full at all times. • Follow up with patients to ensure treatment plans are completed. • Handle patient inquiries related to their treatment. • Coordinate with insurance companies to gather complete information on benefits and eligibility. • Reactivate patients who need to return to complete their treatment. • Work closely with Accounts and Insurance when providing patients with cost estimates. • Respond swiftly to any unexpected changes in patient schedules. • Assist patients with pre-medications or any medications as directed by the doctor. • Maintain detailed notes and records of all interactions with patients. • Collaborate with the back office to schedule patients who are awaiting cases from the Dental Lab.

🎯 Requirements

• Dental education with at least 1 year of experience in patient scheduling, patient management, and/or dentistry. • Familiarity with dental terms, treatments, and the ability to explain them to patients. • Experience with Dentrix or similar dental software is a plus. • Excellent phone communication skills and the ability to handle prolonged phone interactions. • Fluency in English with clear communication skills. • Ability to thrive in a fast-paced environment. • Quick learner with strong problem-solving skills. • High attention to detail and the ability to follow instructions precisely. • Responsible, ethical, and professional when interacting with patients. • Highly organized with a focus on minute details. • Positive, upbeat, and enthusiastic demeanor. • Professional appearance and conduct. • **Minimum Technical and Work Environment Requirements:** • - **Internet Connection:** • - Primary internet connection with a minimum speed of **15 Mbps**. • - Backup internet connection with at least **10 Mbps**. • - Backup connection must be capable of supporting work during a power outage. • - **Primary Device:** • - Desktop or laptop equipped with at least: • - **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor. • - A minimum of **8 GB RAM**. • - **Backup Device:** • - Must meet or exceed the performance of an **Intel Core i3** processor. • - Must be functional during power interruptions. • - **Peripherals and Workspace:** • - A functioning **webcam**. • - A **noise-canceling USB headset**. • - A **quiet, dedicated home office space**. • - A **smartphone** for communication and verification purposes.

🏖️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.