Spanish Speaker Healthcare Support Specialist

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🕒 February 25

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cross Border Talents is a specialist global recruitment consultancy based in Lisbon that connects top talent with employers across more than 102 countries. The company provides permanent and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual roles, operates a remote-first workforce and a talent pool, and leverages technology to streamline talent search, candidate matching, and relocation support for international hiring.

📋 Description

• Represent the brand directly to its customers as part of the Consumer Care team. • Offer guidance, respond to product questions, and handle concerns. • Engage with consumers across digital channels. • Use empathy, active listening, and strong communication to understand inquiries. • Provide the right level of support in delicate situations. • Build solid knowledge of the product range and consumer needs.

🎯 Requirements

• Fluency in Spanish and English, both spoken and written • Great verbal communication skills and active listening • Previous experience in customer service or contact centers is a plus • Good typing speed and digital literacy (MS Office included) • Strong organizational skills and good judgement • A collaborative spirit and positive energy

🏖️ Benefits

• Remote Work • Paid training and full onboarding support • Ongoing learning, development programs, and career-mapping guidance • Health & wellbeing initiatives • Relocation assistance (travel reimbursement + accommodation support) • Health and life insurance • Multisport card • Transportation allowance • Bonuses for important personal milestones • Additional paid leave for studies • Exclusive corporate discounts • Company events and more