Cross Border Talents
201 - 500 employees
Founded 2013
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.
Customer Service Representative, Danish
🔥 0 minutes ago
🗣️🇩🇰 Danish Required
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Cross Border Talents
201 - 500 employees
Founded 2013
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.
📋 Description
• Provide professional customer support to Audi customers via phone, chat, and email • Handle customer inquiries efficiently while delivering an outstanding customer experience • Update CRM systems accurately with relevant customer information • Build strong customer relationships through professional and empathetic communication • Support customer retention by providing effective solutions • Collaborate with colleagues and team leaders to achieve quality and performance goals • Identify recurring issues and proactively suggest improvements • Meet service quality, productivity, and customer satisfaction KPIs
🎯 Requirements
• Native or fluent Danish (C1/C2) • English level B2 or higher • Strong communication and problem-solving skills • Customer-focused mindset with attention to detail • Ability to work independently in a remote environment • Previous customer service experience is an advantage but not required • Must already have the legal right to live and work in Portugal • Availability for Monday-to-Friday rotating shifts between 07:00 and 19:00
🏖️ Benefits
• Paid training • Ongoing learning opportunities • Career development and growth within an international company • International and multicultural work environment • Supportive and collaborative team culture
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