German Speaking Customer Service Representative

🕒 August 11

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 43%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Respond to customer inquiries via phone, email, and chat in German • Provide accurate information about products, services, and solutions • Resolve customer issues promptly or escalate complex cases to appropriate teams • Maintain detailed and accurate records of customer interactions • Collaborate with the team to improve customer service processes

🎯 Requirements

• Fluency in German (written and spoken) is mandatory • Good command of English for internal communication • Excellent communication and problem-solving skills • Ability to adapt to rotating shifts, including nights and weekends • Comfortable working remotely with a stable internet connection • Previous experience in customer service is a plus but not required

🏖️ Benefits

• Competitive salary and benefits • Fully remote position with flexibility • Comprehensive training to help you succeed • Opportunities for career growth within a supportive company culture