Corporate Account Manager

🕒 May 22

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base in AP & Telangana is receiving the value they expect from their previous purchase • Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate. • Achieve a quota of new sales growth within the customer base in AP & Telangana. • Be a customer advocate, driving relationships with key customers and creating new champions. • Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells. • Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion. • Devise and execute account strategies and plans to maximize account growth. • Provide high touch customer service, including escalation and coordination of support issues as needed. • Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

🎯 Requirements

• Experience of full sales cycle experience in account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields. • Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals. • Light experience and/or understanding of sales frameworks such as MEDDPICC and Sandler • Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role. • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements. • Strong technical aptitude and ability to learn new concepts quickly. • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings • High level of comfort handling client objections and negotiations. • Bonus Points: Cyber Security industry experience • Security and/or SaaS Sales experience • Advanced experience and/or understanding of sales frameworks such as MEDDPICC and Sandler

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe