Senior Consultant, Platform Professional Services

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CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities • Assist customers in optimising AI-driven threat detection models and automated response workflows • Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy • Develop and implement AI-driven automation playbooks for security operations • Troubleshoot AI-related customer issues across small to large enterprises • Develop scripting and application solutions using Falcon APIs to enhance AI capabilities • Work closely with customers to interpret AI-generated alerts and findings • Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritisation and asset management • Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows • Support Incident Response teams with AI-powered threat hunting and forensic analysis • Develop and lead AI skills workshops for the Platform Professional Services team • Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline • 8 years of experience performing IT deployments or in an end user/customer environment • Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications • Strong understanding of software deployment technologies • Very knowledgeable on Windows, Mac, and Linux platforms • Experience with AI-powered security tools and platforms • Knowledge of data science principles and their application to security operations • Experience with security automation and orchestration platforms • Strong knowledge of Microsoft Office applications • Skillful communication and effective ability to build collaborative relationships • Strong experience presenting technical AI content to various audiences • Strong experience in computer and network systems security • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems • Proactive and thorough ability to manage work and prioritize customer projects • Experience mentoring team members • Some experience leading a team to complete projects • High level of motivation; self-starter; results driven

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe

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