Sales Enablement Manager

Job not on LinkedIn

🔥 13 minutes ago

🌐 Brazil, Mexico, +4 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

Where this job comes from

Posted on Crystalia Glass LLC's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of Crystalia Glass LLC

Crystalia Glass LLC

51 - 200 employees

Founded 2017

🏗️ Construction

🛒 Retail

🤝 B2B

Construction • Retail • B2B

Crystalia Glass is devoted to bringing innovative glazing systems to your home and office. The company specializes in custom-made glass solutions, including aluminum framed glass partitions, custom steel glass partitions, frameless glass partitions, and sliding glass walls, designed to fit individual customer preferences and measurements. With a commitment to quality service and timely installation, Crystalia Glass aims to meet market demands while providing affordable pricing and exceptional customer satisfaction, demonstrated by their high client recommendation rate and numerous positive reviews.

📋 Description

• Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to flag missed questions, weak arguments, unhandled objections and missing next steps. • Assess discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up stages, including script adaptation and call-goal achievement. • Identify root causes of performance gaps and recommend targeted fixes. • Run one-to-one and team call and deal reviews, role-plays, live call observation and product knowledge checks. • Build individual development plans and coach sales representatives on specific sales behaviors. • Coach team leads to apply shared quality criteria. • Track application of new behaviors and AI workflows and their effect on conversion, deal outcomes and time spent. • Audit, write and update sales standards, scripts, objection guides, follow-up rules, contact quality criteria, product instructions and CRM stage rules. • Pilot and roll out standards, gather feedback, agree commercial rules, write CRM change requirements, participate in acceptance testing and train sales representatives. • Monitor CRM adherence, including overdue tasks, missing next steps, unconfirmed stage moves, loss reasons and handover quality. • Build reusable AI workflows for call preparation, meeting summaries, follow-up messages, discovery planning and proposal checks. • Maintain AI instructions, templates and knowledge-base materials; train teams and fix workflow errors. • Ensure sales representatives review AI-drafted messages and data updates before client delivery or deal-information changes. • Build and maintain the team skills map, call and deal scorecard, loss-reason library, examples and exercises.

🎯 Requirements

• Experience in sales enablement, sales coaching or sales development in a comparable market, with personal responsibility for identifying gaps in sales representatives’ performance. • Experience with a complex physical product with a long sales cycle, ideally in architectural glass, interior systems or a related field. • Deep understanding of the full B2B/B2C sales cycle, including negotiation, closing and repeat sales. • Strong understanding of both phone sales and in-person sales in a showroom. • Strong call and deal review skills: specific feedback, structured practice and verification that skills transfer to real work; experience coaching team leads to apply shared quality criteria. • Experience writing sales standards and driving their adoption through team leads and sales representatives, without direct authority over the sales team; clear and concise writing; strong team player. • Confident CRM use at the level of funnel, stages, tasks, ownership, SLAs and data quality; ability to write change requirements. • Proven, hands-on use of AI in sales work, with at least one implemented workflow showing a clear task, data, personal contribution, users and result. Fluent with AI tools, structured instructions, files and knowledge bases, and able to train others to use them; experience with any specific AI product is not required. • Strong analytical skills: able to measure the impact of new tools and processes with before/after comparison, compare conversion rates on a like-for-like basis (same funnel stage, period and lead sources), recognize when there is too little data for a reliable conclusion, and be clear about what the numbers do and do not prove. • Fluent English (C1/C2).

🏖️ Benefits

• Competitive base salary + performance-based bonuses. • Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. • Direct influence on how the sales team sells, with results visible in conversion and deal outcomes. • Hands-on work with AI in real sales processes, not pilots that stay on paper. • Joining a highly professional and dynamic team. • Exciting experience working with prestigious clients in the US market.

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