Sales Manager, US Market

🔥 5 minutes ago

🌐 Colombia, Argentina, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 25%

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Logo of Crystalia Glass LLC

Crystalia Glass LLC

51 - 200 employees

Founded 2017

🏗️ Construction

🛒 Retail

🤝 B2B

Construction • Retail • B2B

Crystalia Glass is devoted to bringing innovative glazing systems to your home and office. The company specializes in custom-made glass solutions, including aluminum framed glass partitions, custom steel glass partitions, frameless glass partitions, and sliding glass walls, designed to fit individual customer preferences and measurements. With a commitment to quality service and timely installation, Crystalia Glass aims to meet market demands while providing affordable pricing and exceptional customer satisfaction, demonstrated by their high client recommendation rate and numerous positive reviews.

📋 Description

• Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows • Enforce CRM discipline across the sales team through training, audits, and corrective actions • Drive performance through structured reporting and dashboards, identifying and improving funnel efficiency • Lead and develop the sales team through coaching, mentoring, performance reviews, and goal setting • Participate in recruiting and training new team members • Manage high-volume inbound leads, response times, lead quality, workload distribution, and conversion • Own call quality and communication standards for US-based clients • Review calls, coach objection handling and call structure, analyse deal losses, and develop SMS/email support channels • Lead through metrics including conversion rate, close rate, average deal value, speed to lead, and revenue per rep • Design and execute data-backed initiatives to improve conversion and sales performance • Identify and solve problems proactively and initiate improvements across sales processes, marketing collaboration, tools, and customer engagement

🎯 Requirements

• 5–7 years of relevant sales experience, with a strong background in sales execution and revenue growth • At least 2 years of managerial experience, leading and developing sales teams • Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance • Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control • Experience managing inbound sales, preferably in a B2C or high-volume environment • Experience leading teams of 5+ Sales Reps • Strong analytical mindset with the ability to make data-driven decisions • Experience with call-based sales models • Fluent English (working with US-based clients) • High level of involvement in day-to-day sales operations • Nice to Have: Track record of increasing B2C/B2B conversion rates • Nice to Have: Experience with AI tools and structured sales playbooks • Nice to Have: Cross-functional collaboration experience • Nice to Have: CRM optimisation experience • Nice to Have: Sales process and pipeline improvement expertise

🏖️ Benefits

• Fixed Salary and bonuses on goals performed • Joining a highly professional and dynamic team • Exciting experience working with prestigious clients in the US market

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