Associate Director, Field Reimbursement

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $183k - $217k / year

⏰ Full Time

🟠 Senior

👔 Director

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CSL

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1916

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

💰 $111M Post-IPO Equity on 2004-02

Biotechnology • Pharmaceuticals • Healthcare Insurance

CSL is a global leader in biotherapeutics and vaccines, focused on the needs of patients with serious and rare diseases. The company comprises CSL Behring, which develops and delivers treatments for conditions like immunodeficiency, hereditary bleeding disorders, and Alpha 1 Antitrypsin Deficiency; CSL Seqirus, a major provider of influenza vaccines; and CSL Vifor, which specializes in iron deficiency and nephrology. CSL operates an extensive R&D network focused on plasma fractionation, recombinant protein technology, cell and gene therapy, and vaccines. Headquartered in Melbourne, Australia, CSL serves patients in over 100 countries with a commitment to innovation and sustainable practices in biotechnology.

📋 Description

• Lead Eastern US, Field Reimbursement Manager team to optimize the patient experience on CSL Behring’s products by providing high quality case level reimbursement support that compliantly support efficient and effective case support. • Lead the FRM team in the provision of support to healthcare providers (HCPs) and office personnel with education and resources on prior authorization and appeals processes, reimbursement support, and patient service programs. • Operate as a key member of the US Patient Experience leadership team. • Providing aggregated reimbursement case insights to inform activities across the function. • Support patient service hub case manager training coupled with effective collaboration between field reimbursement managers and hub case managers. • Responsible for documentation and pull through of SOPs and leading execution according to defined best practices with appropriate training and support. • Champion collaboration across multiple stakeholders including patient services, patient engagement, corporate accounts, sales teams and vendors to deliver an exceptional customer experience in supporting patient access to therapy. • Operate as US reimbursement subject matter expert supporting head office based cross functional teams including patient experience, marketing, sales, health care systems, policy advocacy and government affairs (PAGA), medical affairs. • Oversee and champion reimbursement programs and team deployment to ensure compliance with legal and regulatory requirements. • Effective budget management including developing proposals, securing endorsement and execution within endorsed planning horizon and budget. • Support brand planning in identifying adequate resourcing to support strategic and tactical requirements. • Responsible for the effective leadership of the Field Reimbursement Manager team including continuous investment in the attraction, retention and development of talent.

🎯 Requirements

• Bachelor’s degree required (business /management, healthcare discipline or life sciences preferred) • MBA or other post graduate qualifications an asset • 8+ years sales, marketing, medical or related business operations experience • 5+ years in reimbursement support services required • Experience in delivery of patient services preferred • Demonstrated leadership/team building skills • Knowledge of relevant legal, compliance and regulatory requirements

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities • Bonuses • Stock options • Equipment allowances • Wellness programs