Housing Choice Voucher Program Manager

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🕒 May 18

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Curbcut

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🏛️ Government

🌍 Social Impact

B2B • Government • Social Impact

Curbcut is a company that empowers communities and decision-makers by providing tools and services to turn complex urban data into accessible, actionable insights. With a focus on justice, equity, and sustainability, Curbcut supports government workers, community organizers, and engaged citizens to understand and act on urban issues. Their platform integrates a broad range of information, enabling users to explore diverse urban challenges and foster positive community change through informed decision-making.

📋 Description

• Manage and oversee all Section 8 accounts and housing authority activity across the portfolio • Ensure timely completion of recertifications, renewals, inspections, and compliance requirements • Monitor subsidy payment activity and proactively resolve issues impacting funding timelines • Ensure timely submission of required documentation and management updates to housing authorities • Drive reduction of 0–30 and 31+ day delinquency balances • Lead daily collections tracking, reporting, and follow-up efforts • Identify payment delays, process gaps, or operational breakdowns impacting collections • Partner cross-functionally to improve subsidy payment timing and resident account performance • Serve as a primary point of contact for housing authorities across multiple markets • Build and maintain strong working relationships with housing authority representatives • Communicate proactively with residents regarding program expectations, documentation, and payment responsibilities • Manage and resolve abatements, including identifying root causes and driving corrective action • Partner closely with Property Operations, Leasing, and Accounting teams to ensure alignment across occupancy, compliance, and collections • Escalate operational risks or compliance concerns quickly and proactively • Help improve processes and workflows to support scalability and consistency across the portfolio

🎯 Requirements

• 3–5+ years of direct experience with Section 8 / Housing Choice Voucher operations • Strong understanding of housing authority processes, timelines, and compliance requirements • Experience managing recertifications, inspections, abatements, and subsidy collections • Proven ability to reduce delinquency and resolve payment-related issues • Strong communication and relationship management skills • High attention to detail and ability to manage competing priorities

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development