
51 - 200 employees
Founded 2012
☁️ SaaS
📣 Marketing
💰 Series A on 2022-03
SaaS • Marketing
Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.
🔥 13 hours ago
🏈 North America – Remote
💵 $133k - $160k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 1%
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
Founded 2012
☁️ SaaS
📣 Marketing
💰 Series A on 2022-03
SaaS • Marketing
Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.
• Optimize existing Claude and ChatGPT integrations, including MCP discoverability and GEO • Identify and prioritize AI builder platforms worth partnering with • Work with Engineering, Design, and Product to assess technical feasibility and distribution potential • Own partner relationships from outbound through negotiation, ongoing management, signed agreement, and shipped integration • Negotiate revenue share, co-marketing, and marketplace listing terms • Translate marketplace technical requirements into specifications and work with engineering to scope and ship integrations • Get Customer.io listed, verified, and featured in partner marketplaces or directories • Track installs, activations, and marketplace-sourced pipeline • Report on partnership performance and recommend renegotiation or deprioritization • Build repeatable partnership evaluation and onboarding processes
• 5-7 years in business development, partnerships, or platform/ecosystem roles, ideally with a developer tools, API-first, or marketplace-driven product • Track record of getting a product listed and adopted inside another platform's ecosystem, such as app stores, marketplaces, or integration directories • Ability to read API and webhook documentation • Understanding of OAuth and auth scopes • Comfort discussing CLI tooling and scoping work with engineers • Experience structuring revenue share, co-marketing, and referral agreements • Understanding of self-serve, product-led growth motions • Based in North America • Excellent cross-functional operating skills • Final candidates must complete a background check and employment verifications
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget
Apply Now🕒 September 8
VIP Account Manager owning high-value member relationships for Phantom’s global self-custody crypto wallet. Building personalized support processes across chat, email, and social channels.
🕒 September 4
Partnerships lead building turbopuffer's cloud marketplace and infrastructure partner program from scratch. Driving AWS, GCP, and Azure alliances, co-selling, integrations, and partner-generated revenue.
🕒 August 28
Client Relationship Manager growing and retaining corporate clients for CIBT, a global visa and immigration services provider. Expanding technology, travel, and mobility solutions across North America.
🕒 August 19
Regional sales leader scaling enterprise AI, cloud, and token solutions for a global AI business unit. Owning Fortune 500 growth, multimillion-dollar deals, and strategic hyperscaler partnerships.
🕒 August 4
Senior Director leading strategic partner account management for Acumatica, a cloud ERP provider. Managing Major PAMs, executive partnerships, revenue growth, forecasting, and customer outcomes across North America.
🏈 North America – Remote
💵 $200k - $220k / year
💰 $25M Series C on 2018-06
⏰ Full Time
🟠 Senior
💰 Account Manager