Executive Assistant

🕒 Yesterday

🏄 California – Remote

🏄 California – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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Cyara

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

Artificial Intelligence • SaaS • Telecommunications

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Provides high-level administrative support to the CEO and as needed, the broader Executive Leadership Team (ELT) • Serves as an extension of the CEO, managing follow-ups, tracking action items from leadership meetings • Develops and edits presentations, executive briefs, agendas, talking points, and other supporting materials to ensure leaders are well-prepared for key meetings and communications • Supports internal communications including organizational announcements, board-related materials, and other business-critical documentation • Supports the onboarding and integration of new executive leaders • Plans and coordinates company-wide events including All Hands meetings, executive offsites, leadership meetings, and strategic planning sessions • Acts as a central coordination point across the leadership team • Partners with the executive team and department leaders on special projects, culture and engagement initiatives, and other business needs

🎯 Requirements

• 5+ years of experience providing direct administrative support to C-level executives • Experience coordinating cross-functional projects and driving accountability across multiple stakeholders • Strong business acumen with a clear understanding of executive operations, organizational priorities, board relations, and how decisions get made at an executive leadership level • Experience planning and executing executive offsites, leadership meetings, All Hands events, and large-scale internal communications initiatives • Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization • Proven ability to handle sensitive and confidential information with discretion, sound judgment, and a high degree of professionalism • Proactive and highly resourceful; anticipates needs, moves with urgency, and communicates clearly and confidently before and after key decisions • Advanced proficiency with Microsoft 365 including Outlook, Teams, Excel, PowerPoint, and Word; comfortable facilitating virtual and hybrid meetings across platforms such as Teams and Zoom; able to work across global time zones and support remote executives effectively

🏖️ Benefits

• Flexible work environment • Competitive compensation