
201 - 500 employees
Founded 2011
💼 Consulting
🏥 Healthcare
📣 Marketing
💰 Private Equity Round on 2022-01
Consulting • Healthcare • Marketing
Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.
🔥 4 hours ago
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201 - 500 employees
Founded 2011
💼 Consulting
🏥 Healthcare
📣 Marketing
💰 Private Equity Round on 2022-01
Consulting • Healthcare • Marketing
Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.
• Own the APAC territory number and establish a pipeline-generation-to-close vision across direct and partner-sourced/influenced revenue • Consistently deliver quota and meet deadlines • Develop Territory Planning, Account Planning, and Close/Win Planning for assigned quotas • Prospect, qualify, and close new enterprise business in APAC • Identify buyers and land, adopt, expand, and deepen opportunities • Recruit, enable, and manage regional partners with joint business plans, pipeline targets, and executive relationships • Co-sell with Genesys, NICE, AWS, and other technology alliance partners • Apply rules of engagement across direct, partner-led, and joint sales motions • Assess and prioritize new APAC markets, identify launch partners, and build repeatable market-entry plans • Negotiate contracts and purchase orders using trading, bargaining, discounts, and promotions • Communicate Cyara's value proposition and competitive advantages • Maintain planning tools, CRM hygiene, and forecasts • Lead market thought leadership through events, partner enablement, and customer engagement
• Bachelor's Degree or equivalent experience • 5+ years of direct sales and strategic partner management experience selling enterprise software to large enterprises • Demonstrated success running both direct and partner-led motions • Consistent track record of new business development and overachieving targets in a defined territory • Experience using partners, channels, and alliances to exceed quota • Hunter mentality and demonstrated sales process success • Experience engaging C-level stakeholders and presenting to executive audiences • Strong organizational skills and ability to work independently across time zones • Proactive, hands-on problem-solving approach • Strong knowledge of the APAC enterprise market, including contact centre, financial services, telecommunications, government, and retail • Experience in the CX space • Experience working with or managing relationships with Genesys, NICE, or AWS • Willingness to travel within APAC as new markets are opened
• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Employee well-being focus
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