Sales Support Executive

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CyberOne

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🔒 Cybersecurity

🤝 B2B

Cybersecurity • B2B

CyberOne is a UK-based cybersecurity services company that provides 24x7 managed detection and response, incident response, Microsoft security integrations, penetration testing, cloud security, and professional consulting to help organisations build measurable cyber resilience. They deliver AI-augmented MXDR and other managed security services powered by Microsoft technologies, focusing on rapid detection, containment, compliance and continuous risk reduction for enterprise and regulated sectors.

📋 Description

• Prepare weekly, monthly and quarterly sales reports for the Sales Director, management team and executive leadership. • Produce pipeline analysis, forecasting reports and sales performance dashboards. • Support board reporting, leadership presentations and commercial review packs. • Track key sales KPIs, performance metrics and business trends. • Analyse sales activity and provide insight into pipeline movement, conversion rates and forecasting accuracy. • Consolidate information from sales teams to produce accurate management information. • Assist with ad-hoc reporting requests from senior leadership. • Support sales forecasting processes and reporting cycles. • Monitor forecast submissions and ensure reporting deadlines are met. • Prepare reports highlighting opportunities, risks and trends within the sales pipeline. • Assist leadership in maintaining visibility of sales performance against targets and objectives. • Support commercial planning activities and sales reviews. • Identify gaps or inconsistencies in CRM data and work with sellers to resolve them. • Support reporting and tracking of partner-sourced vs direct opportunities. • Assist with partner performance tracking and pipeline visibility. • Help maintain partner reporting packs and joint pipeline views. • Identify opportunities to improve sales processes, reporting efficiency and data integrity. • Help standardise and optimise sales workflows and reporting frameworks. • Assist with preparation of sales presentations, customer proposals and internal business documents. • Support contract administration and commercial documentation where required. • Coordinate internal approvals and document workflows. • Maintain sales templates, reporting formats and standard documentation. • Support onboarding of new sales team members from an administrative perspective. • Assist with customer and partner research when required. • Support leadership with ad-hoc business reporting and administrative tasks. • Assist with data gathering for strategic planning and business reviews. • Coordinate information requests across sales, finance, operations and customer success teams. • Help drive consistency in reporting and commercial governance processes. • Provide general administrative support to the sales leadership team.

🎯 Requirements

• Previous experience in sales support, commercial operations, business support, reporting analyst or similar administrative role. • Strong experience producing management reports and working with business data. • Advanced Microsoft Excel skills. • Strong knowledge of Microsoft PowerPoint and Word. • Ability to present information clearly and accurately. • Excellent organisational skills and attention to detail. • Strong written and verbal English communication skills. • Ability to manage multiple priorities and deadlines. • Comfortable working with senior stakeholders and leadership teams. • Experience within technology, cybersecurity, managed services or professional services businesses would be advantageous.

🏖️ Benefits

• Flexible working hours & remote-first culture • Birthday off, long-service awards • Bi-annual performance awards and team off-sites • Structured training, technical exposure, and career pathing