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Security Operations Lead

Job not on LinkedIn

đŸ”„ 9 minutes ago

đŸ‡”đŸ‡­ Philippines – Remote

⏰ Full Time

🟠 Senior

đŸ›Ąïž Security Operations

Where this job comes from

Posted on CyberOne's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of CyberOne

CyberOne

51 - 200 employees

Founded 2005

🔒 Cybersecurity

đŸ€ B2B

Cybersecurity ‱ B2B

CyberOne is a UK-based cybersecurity services company that provides 24x7 managed detection and response, incident response, Microsoft security integrations, penetration testing, cloud security, and professional consulting to help organisations build measurable cyber resilience. They deliver AI-augmented MXDR and other managed security services powered by Microsoft technologies, focusing on rapid detection, containment, compliance and continuous risk reduction for enterprise and regulated sectors.

📋 Description

‱ Coordinate daily SOC operations and manage analyst workloads ‱ Provide operational oversight of ongoing investigations and customer requests ‱ Review investigations for quality, consistency, and adherence to established procedures ‱ Provide analysts with technical guidance and remove operational blockers ‱ Coordinate response activities for high-priority and major incidents ‱ Act as the operational escalation point for customer incidents and service delivery matters ‱ Conduct monthly 1-2-1s, coaching, and KPI reviews ‱ Monitor service performance against agreed service levels (SLAs) ‱ Facilitate shift handovers and ensure continuity of investigations ‱ Promote knowledge sharing and continuous improvement across the SOC ‱ Support customer service reviews and operational meetings where required

🎯 Requirements

‱ Full-time employment ‱ Rotational shift schedule

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