Associate Customer Success Engineer – Commercial

🕒 March 31

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Cyera

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

Cybersecurity • Enterprise

Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.

📋 Description

• Serving as the primary technical expert on the Cyera Platform • Establishing yourself as a trusted advisor to customers • Driving customer adoption through effective onboarding and training processes • Gaining a deep understanding of customers' requirements • Proactively ensuring customers maximize their return on investment • Advocating for customer feedback and influencing Cyera's roadmap • Troubleshooting and resolving technical issues impacting customers • Conducting Quarterly Business Reviews with customers

🎯 Requirements

• Associate’s degree or equivalent experience required • Bachelor’s degree in Computer Science or similar experience a plus • Strong project management skills • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment • A results-oriented mindset • Proficiency in SQL and scripting languages (e.g., Python or equivalent) • Familiarity with APIs and web services • Excellent interpersonal and customer relations skills

🏖️ Benefits

• Ability to work remotely • office setup reimbursement • Unlimited PTO • Paid holidays and sick time • Health, vision, and dental insurance • Life, short and long-term disability insurance