Client Success Manager – Locums

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🕒 April 24

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Logo of Cynet Group

Cynet Group

1001 - 5000 employees

Founded 2010

🎯 Recruiter

🤝 B2B

Recruitment • Healthcare • B2B

Cynet Group is a global workforce solutions leader and parent company to Cynet Health, Cynet Systems, Cynet Locums, and Cynet Canada. The company specializes in staffing and workforce optimization across healthcare, technology, government, and professional services, providing travel nursing, allied health, physician/advanced practice placements, IT and professional staffing, and locum services. Cynet emphasizes data-driven staffing strategies, 24/7 recruiting support, and scalable enterprise staffing solutions to connect organizations with skilled professionals worldwide.

📋 Description

• Build strong client relations and effective working relationships with your clients • Engage with clients regularly and obtain exclusive deals and heads-up on open job orders • Help recruiters by relaying exact customer needs and opportunities to them • Review recruiter submissions for compliance with facility requirements • Reverse market Physicians and APPs to all clients in the portfolio • Maintain a healthy P&L by processing quality submittals and making placements • Monitor customer satisfaction regularly through quality metrics and client scorecards • Travel to client sites and attend networking and industry • Processing assignment and contract changes and extensions, renewals, and terminations. • Be the overall point of escalation for all current clients and provider issues • Build a relationship and good rapport with all physicians and APPs and ensure high retention rate • Perform other duties and responsibilities as assigned

🎯 Requirements

• 5+ years of experience in the Locum Tenens and Advanced Practice Staffing space • Act as a healthcare industry expert and advisor • Strong relationship-building skills • Exceptional planning and execution skills • Exceptional customer service skills • Ability to work in a fast-paced, competitive environment

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