Senior Director, Field Technical Service

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🔥 12 minutes ago

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $230k - $290k / year

⏰ Full Time

🟠 Senior

👔 Director

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Develop strategic goals and objectives that meet the needs of Commercial Business and customers. • Own and develop service business P&L, allocate resources as required for cost-effective results, and work alongside finance counterparts to ensure success. • Develop and manage revenue growth objectives for areas and territories. • Implement appropriate customer support strategies, and partner with sales to develop tactical and strategic agreements with customers. • Prepare and manage the delivery of Service Business Reviews for key customer accounts on predetermined frequency. • Responsible for the coordination center which acts as the command center of field service, ensuring resolution of customer issues and attaining a cost-effective business approach. • Participate in corporate strategic and tactical planning processes for service.

🎯 Requirements

• Bachelor of Science in Engineering, Biomedical, or related field with 20+ years of experience OR Master’s/Doctoral degree with 18+ years of experience • Proven experience leading complex service organizations, including the management and development of multi-level leadership teams. • Working knowledge of Field Customer Support, Service Contracting, and all its related subfields • Knowledge of the medical diagnostic industry

🏖️ Benefits

• Paid time off • Medical/dental/vision insurance • 401(k)