Business Systems Manager

🕒 May 26

🇺🇸 United States – Remote

💵 $130.1k - $153k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Dandy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Dandy is a digital dental laboratory revolutionizing how dental practices scan, order, and collaborate on lab work. Dandy provides innovative technologies like intraoral scanners and digital workflows to thousands of dental practices, enhancing patient care and practice efficiency. The company offers a range of dental services and products, including crowns, dentures, and sleep apnea devices, with a focus on precision and fast turnaround times. Dandy's advanced digital dental technology supports real-time communication and design approvals, enabling dental professionals to deliver consistent, high-quality restorations and improve patient experiences.

📋 Description

• Directly manage a team of business systems analysts • Run a disciplined 1:1 practice • Own the full talent management cycle for your team • Contribute to hiring decisions for your team • Design and own the onboarding experience for new BSAs • Build and maintain the team’s domain enablement resources • Set and hold the quality bar for business analysis work across your team • Use your review of deliverables as a development tool • Carry complex or cross-domain work yourself • Ensure consistency across pods in how your team handles shared Salesforce objects • Own a lightweight post-launch adoption loop • Each BSA on your team owns a defined domain across the sales and customer lifecycle • Build a team culture where analysts identify problems in their domain • Maintain clear ownership mapping • Assess team capacity and surface constraints that inform prioritization and resourcing decisions • Own how your analysts work • Own the GTM systems vendor portfolio • Report on team performance and capacity to the Director of Business Systems

🎯 Requirements

• 2 or more years of direct people management experience over business systems analysts, Salesforce administrators, or comparable technical and functional roles • 5 or more years working in or closely alongside GTM systems, with Salesforce Sales Cloud as your primary platform • Salesforce platform fluency sufficient to evaluate your team’s work with a real opinion • Hands-on analytical capability • An accountability-first leadership style • A genuine investment in developing people • Strong written communication • A process orientation that shows up in how your team operates • Experience with contractor management and SaaS vendor relationships

🏖️ Benefits

• healthcare • dental • mental health support • parental planning resources • retirement savings options • generous paid time off