Employee Engagement and Development Coordinator

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🔥 12 hours ago

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Darkhorse Tech, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

⚕️ Healthcare Insurance

🔒 Cybersecurity

Healthcare Insurance • Cybersecurity • IT Services

Darkhorse Tech, Inc. is a company specializing in IT solutions tailored specifically for dental practices. With a focus on providing seamless and reliable IT services, they assist dental offices in maintaining HIPAA compliance and integrating technology across multiple practices. Their dedicated team offers rapid response support, ensuring dental professionals can concentrate on patient care rather than IT issues.

📋 Description

• Design and implement tailored career development programs to ensure employees achieve their long-term goals while delivering exceptional service to clients. • Foster connections between team members through meaningful engagement initiatives, such as CrewHu badge customization and mentorship programs, to enhance collaboration and morale. • Conduct quarterly one-on-one meetings with each employee to understand their "WHY" and provide access to resources and shadowing opportunities with senior technicians. • Continuously refine onboarding processes, ensuring new hires are set up for success from day one. • Develop and maintain robust feedback mechanisms, such as regular surveys and follow-up sessions, to track and improve engagement and satisfaction levels. • Enhance leadership capabilities by developing programs that identify and grow future leaders within the company. • Implement innovative tools and approaches to keep engagement initiatives fresh, relevant, and impactful. • Partner with the VP of People and Culture and other members of the Leadership Team to align employee development with company-wide strategic goals, ensuring team success over individual silos. • Lead by example, setting a high standard of professionalism and engagement in all interactions. • Mentor teams responsible for implementing engagement programs, encouraging continuous improvement and innovation. • Build and nurture strong relationships with employees and leaders, ensuring open communication and alignment across all levels of the organization. • Develop and track KPIs related to employee engagement, career development, and retention, ensuring alignment with Darkhorse Tech’s strategic goals. • Provide transparent reporting to the Leadership Team on the progress and impact of initiatives, using data to refine and improve strategies. • Regularly analyze employee feedback, engagement data, and industry trends to inform decisions and keep Darkhorse Tech at the forefront of employee experience best practices. • Assist with additional HR responsibilities as needed or when VP of People and Culture is out of office • Assist with interviewing, hiring, and onboarding process as needed (e.g., reviewing resumes, candidate outreach, scheduling interviews with Managers) • Assist with employee issues and inquiries

🎯 Requirements

• Bachelor's degree in human resources or business administration, or equivalent experience is preferred • 1-2 years of experience with employee engagement and learning & development (IT or MSP environment is strongly preferred) • Excellent verbal and written communication skills • Excellent organizational and planning skills • Active listening skills

🏖️ Benefits

• Health insurance • Professional development opportunities