Senior Relationship Analyst – Clinical Advisory

🕒 May 23

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Dasa

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🤝 B2B

🔬 Science

B2C • B2B • Science

Dasa is a Brazilian leader in diagnostic medicine and an integrated healthcare services company. It operates a broad network of laboratories and medical professionals, providing clinical diagnostic testing, vaccines, clinical research services, medical education and corporate health solutions. Dasa serves patients, doctors and companies with preventive care, treatment support, and enterprise health programs, and also engages in clinical studies and partnerships to expand access to quality diagnostic care.

📋 Description

• Deliver technical training to clients (online and in-person), ensuring the correct execution of laboratory processes; • Work directly in relationship management with regional clients, serving as the technical reference for the pre-analytical process; • Conduct frequent external visits to monitor, guide and strengthen client relationships; • Advise clients on operational workflows, best practices and appropriate use of laboratory services; • Monitor client/laboratory performance indicators and propose improvements when necessary; • Act as a link between the client and operations, ensuring technical alignment and service quality; • Support the resolution of technical questions and the continuous improvement of processes.

🎯 Requirements

• Bachelor's degree in Biomedicine, Biochemical Pharmacy, Biology, or related fields (Clinical Analysis); • Previous experience in laboratory technical areas, pre-analytical processes, scientific advisory or similar roles; • Strong verbal and written communication skills; • Strong interpersonal skills with the ability to interact with and build relationships with clients; • Organized and able to monitor key performance indicators; • Valid Category B driver's license; • Availability to travel; • Experience in customer service and/or field work (preferred).

🏖️ Benefits

• Meal support: Meal Voucher / Food Voucher or on-site cafeteria (depending on location); • Health benefits: Health insurance and life insurance; • Professional development: Dasa University, Development & Career Cycle, Technology Academies/PMAX and the Crescer program within Dasa; • Other: Transportation voucher and performance-based bonus (PPR).