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Commercial Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Datacom's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Datacom

Datacom

201 - 500 employees

Founded 1998

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Datacom is a technology company specializing in networking products and solutions. They offer a range of products including switches, GPON routers, Wi-Fi solutions, and transceivers, as well as services such as technical support and training. Datacom is committed to enhancing connectivity, providing innovative solutions for corporate networks and participating in public infrastructure projects across Brazil.

📋 Description

• Analyze customers’ technical and commercial needs and prepare profitable proposals • Monitor and analyze public tenders and RFPs, preparing documentation in advance • Participate in in-person and electronic bidding processes and follow them through to award • Liaise with the external sales team, aligning billing expectations and timelines • Manage contracts, monitoring scope, deadlines, penalties, and specific clauses • Monitor the customer portfolio and negotiation progress through KPIs • Receive, verify, and register orders and purchase orders in the system • Resolve discrepancies directly with customers • Monitor inventory to ensure deliveries are made on the agreed dates • Process order invoicing • Monitor deliveries and installations with the Services team, anticipating and communicating delays • Centralize post-sales requests and direct them to the appropriate support teams • Manage the shipment and return of equipment for demonstrations, approval testing, training, and replacements • Propose improvements to internal policies, processes, and procedures, and participate in the validation of new tools

🎯 Requirements

• Bachelor’s degree completed or in progress in Business Administration, Engineering, Foreign Trade, or a related field • Experience in commercial operations, sales back office, or invoicing • Experience with public tenders, electronic bidding, and the analysis of tender documents/RFPs • Knowledge of contract management • Microsoft Office proficiency, with intermediate or advanced Excel skills • Experience with ERP systems • Preferred: experience in the technology or telecommunications industry • Preferred: experience with B2B sales and serving corporate customers or public-sector organizations

🏖️ Benefits

• SulAmérica Medical and Dental Plan: No co-payments or waiting periods for employees and dependents • Wellhub (Gympass) • Life insurance • Estar Bem Program: psychological support • Workplace exercise program • Sports incentive program • Vaccination campaign • Gifts for special occasions • Datacom Baby Program • Recognition Kit • Education and training kit • Christmas kit • Continuing Education Program • Discounts at educational institutions • HR Business Partner support • Workshops, training, and professional development programs • Employee Referral Program: bonus • Childcare assistance • Profit Sharing and Results-Based Compensation • Anywhere Office: Work from wherever you want and are located • iFood benefit, with a symbolic monthly contribution of R$1.00 • Home office allowance • Office allowance • Flexible working hours

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