Analyst Team Lead

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🔥 49 minutes ago

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DataEQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

DataEQ is a pioneering data as a service company, specializing in structuring social data through the integration of artificial intelligence and human oversight. This approach enables DataEQ to provide powerful insights into customer experience, customer service, governance, risk, and reputation management. The company offers solutions geared towards optimizing customer journeys, improving service response times, and protecting organizational reputation by identifying critical social media conversations in real time. Trusted by leading global organizations, DataEQ's technology underpins a comprehensive strategy aligning market conduct, risk management, and ESG frameworks.

📋 Description

• Analyse, segment, visualise and interpret social data using DataEQ’s proprietary software • Produce monthly, weekly, quarterly and annual reports, typically in PowerPoint format • Create compelling data stories and actionable insights using core products • Use AI responsibly to overcome bottlenecks, extract accurate insights and polish reports • Present report findings to clients • Develop unique ways to report on DataEQ’s data • Advise on methodological components of reports and improve existing measures • Partner with internal DataEQ stakeholders to support wider business objectives • Collaborate with account directors and clients to develop research briefs • Consult internally on methodology for business projects and client solutions • Contribute to management processes, methodology advancement, team development and morale • Provide insights supporting strategic and operational interventions across customer experience and governance use cases

🎯 Requirements

• Bachelor’s degree in a relevant field, including Social Sciences, Economics, Marketing or Arts • Excellent English skills, spoken and written • Excellent verbal and written communication skills • Strong understanding of social research methods, including probability distributions, causation, variance, sampling and social statistics • Strong track record of working under pressure to deadlines • Attention to detail and ability to identify and communicate trends • Understanding of and interest in data visualisation and storytelling • Curiosity and drive to understand and explain real-world phenomena and trends • Ability to present to senior-level stakeholders • Experience in managing people • Previous experience writing reports for corporations is an advantage • Previous experience in a corporate or related field is highly advantageous, but not required • Self-starter who works collaboratively • Ability to manage time in a fast-paced, deadline-driven environment • Willingness to learn quickly

🏖️ Benefits

• Generous annual leave • Market related remuneration packages • Generous commission structures for client-facing team members • Sabbatical benefit after 5 years of continuous service • Access to paid optional co-working space • Meeting-free days • Solid work from home setup • Contribution towards wifi expenses • Optional Medical Aid • Compulsory Pension and Group Life • Personal development budget • Regular team socials • Flexible and remote working culture • Opportunities to interact in person through Together Tuesdays and monthly informal socials