Dataiku
Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. Organizations that use Dataiku elevate their people (whether technical and working in code or on the business side and low- or no-code) to extraordinary, arming them with the ability to make better day-to-day decisions with data.More than 450 companies worldwide use Dataiku to systemize their use of data and AI, driving diverse use cases from fraud detection to customer churn prevention, predictive maintenance to supply chain optimization, and everything in between.
1001 - 5000 employees
đ° $400M Series E on 2021-08
Technical Support Engineer
November 25
Dataiku
Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. Organizations that use Dataiku elevate their people (whether technical and working in code or on the business side and low- or no-code) to extraordinary, arming them with the ability to make better day-to-day decisions with data.More than 450 companies worldwide use Dataiku to systemize their use of data and AI, driving diverse use cases from fraud detection to customer churn prevention, predictive maintenance to supply chain optimization, and everything in between.
1001 - 5000 employees
đ° $400M Series E on 2021-08
đ Description
âą Help EMEA and global customers solve their technical issues with Dataiku through a variety of communication channels âą Communicate with R&D team to solve complex issues and/or share feedback from our EMEA customers for future product improvement âą Work with customer-facing teams when escalating or rerouting issues to help ensure a proper and efficient / timely resolution âą Occasionally wear multiple hats and help out with other activities in a fast-paced and dynamic startup team environment
đŻ Requirements
âą At least 3 years of experience in a client-facing engineering or technical role âą Experience with cloud platforms such as AWS, Azure, and GCP âą Experience with Docker and Kubernetes âą A strong competency in technical problem solving with demonstrated experience performing advanced log analysis, debugging, and reproducing errors âą Proficiency working with Unix-based operating systems âą Experience with relational databases (or data warehouses like Snowflake) and SQL âą Ability to read and write Python or R code
đïž Benefits
âą Support organization is a fully remote team focused on enabling our customers âą Contribute to the growth of our global support function as we continue to scale up our operations âą Document knowledge in the form of technical articles and contribute to knowledge bases
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